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Returns & Exchanges
We want you to be completely satisfied with your purchase from Presets. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.
1
Initiate Your Return
Visit our online return portal and enter your order number and email address to start the process.
2
Prepare the Package
Securely pack the items in their original packaging and include all tags and documentation provided.
3
Ship the Item
Print your prepaid shipping label and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing